bdpop's Privacy Policy

bdpop ("we", "our") is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This privacy policy tells you what information we collect when you use the bdpop website bdpop.cam, how that information is used, who it may be shared with, and how you can control your own information.

This privacy policy has been prepared in accordance with applicable laws and regulations of Bangladesh. By continuing to use our platform, you are considered to have accepted the terms of this policy. We will post a notice on the website before any changes to this policy take effect. If you have any questions about this policy, please contact our support team.

bdpop may collect your information in various ways. The categories of that information are described below.

2.1 Information You Provide Directly

When you register on or use our platform, the information you provide includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form)
• bKash, Nagad, Rocket, or Upay account number
• National ID or passport number (when identity verification is required)
• Bank account details (for bank transfers)

2.2 Automatically Collected Information

When you access our platform, some information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time and location information
• Cookie and session data
• Page visit history and click patterns

2.3 Transaction and Gaming Information

• Deposit and withdrawal history
• Game play history and betting records
• Details of bonuses and promotional offers received
• VIP level and rewards information

We use the collected information for the following lawful purposes:

We also use information to:

• Offer personalized gaming experiences and relevant promotional offers
• Monitor and improve platform performance
• Comply with applicable legal obligations in Bangladesh
• Run responsible gaming programs
• Inform you about important service updates and changes

Cookies and similar technologies are used on the bdpop website. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: Used to monitor and improve platform usage.

You can control or delete cookies from your browser settings. However, disabling certain cookies may mean some platform features do not work properly.

bdpop never sells your personal information for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

The minimum necessary information is shared with the relevant payment provider to complete bKash, Nagad, Rocket, Upay, or bank transfer transactions. These organizations are governed by their own privacy policies.

5.2 Game Software Providers

Pragmatic Play, Spribe, JILI, PG Soft, and other game providers may collect some anonymous gaming data directly through their software. This data is used to ensure game security and fairness.

5.3 Legal Obligations

We are legally required to provide information in accordance with valid orders from Bangladeshi courts, law enforcement agencies, or regulatory authorities.

5.4 Business Succession

In the event of a change of ownership or merger of bdpop, user information may be transferred to the new operating party. We will give users appropriate notice before such a change.

To ensure the security of your personal information, bdpop follows industry-standard security technologies and practices:

• SSL Encryption: Our entire website is protected by SSL (Secure Sockets Layer) technology, which encrypts all data between your browser and our servers.
• Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Audits: Regular security reviews are conducted to identify and address system vulnerabilities.
• Data Backups: Information is regularly backed up on secure, protected servers.
• Two-Step Verification: Additional verification steps are activated in the event of suspicious login attempts.

However, we cannot guarantee that any data transmission over the internet is completely secure. You are responsible for keeping your account password confidential and not logging in from unfamiliar devices.

We retain your information only for as long as necessary. The retention period is determined based on the following factors:

Once the stated period has ended, information is securely deleted or anonymized.

You have the following rights over your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you can request deletion of your information (though this may not be possible where legal obligations exist).
• Right to Object: You can object to your information being used for specific purposes.
• Data Portability: You can receive your information in a structured, commonly used format.
• Withdrawal of Consent: Where information is being processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, contact our support team via live chat or email. After appropriate identity verification, we will respond to your request within 30 business days. Complex matters may take longer, but we will keep you informed.

bdpop is a platform for people aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. Age verification at the time of registration is a mandatory process for us.

If we become aware that someone under the age of 21 has registered on our platform, we will immediately close that account and delete the information collected. Parents or guardians who believe their child is using our platform should contact us immediately.

bdpop reserves the right to change this privacy policy from time to time. For any significant changes, we will:

• Publish a special notice on the website
• Update the "Last Updated" date at the top of the policy
• Send a notification email to registered users

If you continue using the platform after the updated policy is published, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, comments, or concerns about this privacy policy, or if you wish to exercise your information rights, please contact us:

• Live Chat: 24/7 live chat support in Bengali is available directly on our website
• Email: [email protected]

Our privacy team will try to resolve your request as quickly as possible, and within a maximum of 30 business days. Complex matters may take longer, but we will keep you informed in those cases.