For players 21 and over only

Responsible Gambling at bdpop — a commitment to safe and healthy entertainment

bdpop believes online gaming should be enjoyable — never a source of problems. We are always by your side to keep your gaming experience safe.

Why is responsible gambling important?

Enjoying online casino and betting as a form of entertainment is perfectly normal. However, when gambling goes out of control it can have serious effects on a person's personal, family and financial life. At bdpop we place the highest importance on responsible gambling.

Our goal is to create an environment where every player can enjoy themselves while staying in control of their budget and time. Gambling should never be seen as a way to earn money — it is purely for entertainment.

bdpop provides players in Bangladesh with multiple protective tools: setting deposit limits, session time-out, temporary breaks and full self-exclusion — all at your fingertips. If you or someone you know is having trouble with gambling, our 24/7 Bangla live chat support team is always ready.

Remember — winning is great, losing is fine, but putting yourself or your family at risk is not. Responsible gambling means taking care of yourself.

Our protection tools and services

Setting deposit limits

Decide in advance how much you will deposit each day, each week or each month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period, which protects you from impulsive decisions.

Session time-out

Set a session time limit to avoid playing for a long stretch without a break. When the set time is up you will be signed out automatically. This feature is particularly effective for keeping your play in check.

Self-Exclusion

If you feel you need a long break from gambling, use self-exclusion. You can keep your account temporarily closed for anywhere from 30 days to 5 years. During this time logging in or depositing will be completely impossible.

Setting bet limits

Set a limit on how much you will wager per session or per day. This keeps your budget protected and reduces the risk of large losses. It is an important step in responsible gambling.

24/7 Bengali Support

If at any point you feel gambling is going out of control, contact us on live chat. Our Bangla-speaking support team is always ready to guide you in the right direction.

Reality Check

A pop-up alert will remind you at set intervals how long you have been playing. This keeps you connected to your current situation and helps you make informed decisions.

Recognising the signs of problem gambling

If any of the signs below appear in yourself or someone you know, seek help right away. Acknowledging the problem takes courage.

Repeatedly gambling to try to recover lost money and gradually increasing the size of bets.

Repeatedly trying and failing to stop or cut back on gambling, and feeling restless as a result.

Lying to family, friends or colleagues or borrowing money to fund gambling.

Spending more time gambling while neglecting work, family or social responsibilities.

Turning to gambling to escape stress, anxiety or loneliness.

Selling personal assets or falling into financial difficulty because of gambling.

21+

Age limit and minor protection

bdpop is for players aged 21 and over only. Minors are strictly prohibited from opening an account or taking part in gaming. We verify age at registration and may request additional verification in suspicious cases. If there are minors in your household, please use device-protection software and keep your login details private.

Gamble responsibly with the right mindset

01

Set your budget beforehand

Before you start playing, decide how much you are willing to spend today. If you lose that amount, stop — never go beyond it.

02

Treat it as entertainment

Never think of gambling as a way to earn money. It is entertainment — keep it in your budget the way you would any leisure expense.

03

Stick to time limits

Set a time limit for each session. Playing for a long stretch without a break can lead to mental fatigue and poor decisions.

04

Save a portion of your winnings

Set aside part of any big win. Putting all winnings back into bets is not in the spirit of responsible gambling.

05

Do not play under the influence or under stress

Avoid playing when you are stressed, tired or acting on emotion. It becomes harder to make sound decisions in that state.

06

Take regular breaks

Take at least a 10 to 15 minute break every hour. Get up, walk around a little — come back to play with a fresh mind.

07

Be open with your family

Do not hide your gambling from your family. Open conversation can stop problems from developing before they start.

08

There is no shame in asking for help

If you feel you have a problem, seek help right away. The bdpop support team is ready to help without judgement.

Contact us for support

If you feel you or someone you know needs help, reach out today. The sooner a problem is identified, the easier it is to resolve.

24/7 Live Chat

Talk to our Bangla-speaking support team on live chat at any time. We will help with any questions related to responsible gambling.

Contact by email

Email us for any request or question related to responsible gambling:
[email protected]

Account limit request

If you want to activate deposit limits, session limits or self-exclusion, let the support team know. We will take action right away.

Questions about responsible gambling

After logging in to your account, go to the "Responsible Gambling" section in Account Settings. From there you can set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one is subject to a 24-hour delay. Contact our 24/7 live chat for any help.

Self-exclusion is a protective measure that lets you keep your account closed for a set period of time. During this period it will be completely impossible to log in, deposit or play games. To activate self-exclusion, contact the support team or apply directly from Account Settings. You can choose a duration from 30 days up to 5 years.

Only players aged 21 or above may open an account and play at bdpop. Age is verified at the time of registration. We take strict measures to protect minors from gaming. If you suspect a minor is using an account, please contact us.

If you think a family member is affected by a gambling problem, talk to them directly and suggest they seek professional help. Contact the bdpop support team — we can assist with self-exclusion or account closure. Remember, acting promptly is the most important step toward resolving the problem.

No. Once self-exclusion is active, we automatically remove your account from all marketing communications. No bonus offers, promotional emails or SMS messages will be sent during this period. We fully support you on your path to recovery.

Yes, all of bdpop's responsible gambling tools — deposit limits, session time-out, reality checks and self-exclusion — are completely free and available to everyone. There are no additional conditions or charges for using them. Your well-being is our priority.

Play safely and enjoy yourself

Play responsibly at bdpop. Enjoy cricket, slots or casino — every section — with the right mindset.